Privacy
We recognise that your personal information is important to you and share your concerns about how information is collected, used and shared. Blue Mountains Natural Spring Water (BMNSW) is committed to safeguarding your personal information and will always handle your details securely and carefully.
BMNSW is committed to complying with all applicable Australian Privacy Laws and ensures that our staff are aware of their obligations. The following should give you an understanding on how we collect and use customer information.
Why we collect information
We collect information for a number of reasons including:
- To deliver products or services to you
- To complete transactions with you or on your behalf
- To better understand your requirements and preferences
- To improve our service
- To provide offers that are of greater interest or benefit to you
How we collect this information
We collect information in a number of ways:
- When you become a customer
- When you order goods or services
- When you need to change your address, payment method or delivery instructions
What we collect
The personal information we collect is in most cases supplied by you when you place an order.
- Name
- Billing address
- Delivery address
- Delivery instructions
- Phone number
- E-mail address
- Transaction information.
Security
From time to time and in line with customer expectations and legislative changes, our privacy policies and procedures will be reviewed and, if appropriate, updated.
You can request a copy of the Privacy Policy by calling us on 1300 553 900
